This FAQ is intended to answer most frequent questions I get and tackle the common problems that users encounter. I no longer visit DA as often as I used to, so I'm going to put it forth from now on, so that you can get some help when I'm away. Here goes:
I'm getting .rar or zip file. Photoshop/Paint Tool Sai says that it can't open it.
The reason for this is that .rar or .zip files are not meant to be opened with any graphic editors. These are archive files, whose purpose is to compress file so that it takes less space and to facilitate downloading process. To get the contents of these files ("to extract"), you need to open them with corresponding software. For example WinRar
, etc. The extraction process is similar between all of these programs. You can use this guide as an example.
I'm getting "corrupt archive" error message while extracting
This is known to occur in the .zip files. Typically it happens when the download is incomplete or interrupted due to internet connection failure. The solution is to download the file again once your connection gets back to normal. Premium resources that you purchased are available for re-downloading on your "Bookshelf" section on DA (Shop > Bookshelf)
What versions of PS are compatible with your brushes and other resources?
Brushes are compatible with most versions of PS, starting from CS2. I haven't done any actual hands-on testing with PS7 or PS Elements, so use them at your own risk. My actions are purely experimental and thus they have lower rate of compatibility.
How do I install brushes in Photoshop?
Different versions of Photoshop allow for the different methods to work. You can double click the .abr file or you can drag and drop it on the PS menu. The vanilla method
works for all versions of PS. It doesn't really matter where you keep your brushes but it's a good idea to keep your brushes in one folder.
How do I install .tpl files (tool presets) in Photoshop?
Tool presets are specific settings for tool in Photoshop. These may include brushes, eraser, smudge tool and etc. They are easily installed, much like brushes. All you need to do is to go to the tool presets menu and click "load presets" from the drop-down menu. For a tutorial, look here.
How do I install .atn files (actions)?
Make sure that your actions palette is active. You can do that by going to Window > Actions and putting a check next to it. Inside the palette, select "load actions" from drop down menu. You can view the guide here.
I am getting "not compatible with this version of Photoshop error" when opening brushes.
That means that the brushes are made with a newer version of Photoshop than what you currently use. I check my brushes compatibility, but if you are still getting this error you may want to convert the brushes yourself. To do so, you can use a handy program called abrMATE
. Open the desired brushset in it, and click "convert to PS7". It will downgrade the compatibility and you can start using brushes with older PS versions.
Can I use Photoshop brushes with Paint Tool Sai?
No. Brushes work differently in these two editors and they are not interchangeable.
Can I use Photoshop brushes with other editors?
Yes to an extent, with those that support .abr brush format such as Gimp 2.8. or Krita and some others. Still, some of the brushes settings will be unavailable unless used directly on PS. Simple stamp brushes with no dynamic settings will work in different editors with greater certainty than those with dynamic settings. Use them at your own risk.
Can I open .psd files with other editors?
Yes you can. A great number of editors supports layered .psd files with transparency. However, only PS supports certain layer effects and blending modes which may not be rendered properly in other software. Use at your own risk.
Paint Tool Sai FAQ I am dropping my support for PTS until a proper full stable version of PTS 2 emerges. I will no longer provide anymore textures or support in using them
What versions of PTS are your brush textures compatible with?
So far it only works good with version 1.1 and it can potentially work with 1.2. It doesn't work with Paint Tool Sai 2 beta.
How do I install brushtextures?
There's an instruction file and how-to image included inside the pack. Still, here goes a short explanation:
1. Download the pack. Quit your PTS if it's currently running.
2. Extract contents using archive software (see General FAQ above)
3. Find your PTS installation folder (see below)
4. Place .bmp files inside "brushtex" folder.
5. Place start-sai.exe inside your Sai installation folder. It MUST be located in the same folder as sai.exe.
6. Open start-sai.exe and it will load the textures.
The pack contains start-sai.bak but not start-sai.exe!
Unfortunately Deviantart doesn't allow distribution of any executable, even included in archives. Therefore, I worked it around with changing extension from start-sai.exe to start-sai.bak. It is still a fully working executable, but it needs to be converted back, i.e. you need to change extension from "bak" to "exe". Here's how to do that
I can't convert .bak file. Where can I find start-sai.exe?Here
I can't find Paint Tool Sai folder!
The default installation path is C:\Program Files\Paint Tool Sai or C:\Program Files (x86)\Paint Tool Sai. In case you installed it in a custom location, use windows search function to find it. Type in 'paint tool sai" and hit search button. You can find out more through these links:Find files and folders on Windows 8.1
, Windows 7
I strongly recommend installing Sai in the default folder so that you won't face more problems.
Where is brushtex folder?
It is located inside your main Sai folder, typically C:\Program Files\Paint Tool Sai\brushtex or C:\Program Files (x86)\Paint Tool Sai\brushtex. For custom installation paths, you will need to use search function.
I can't extract files to brushtex folder!
It often happens due to user account control in Windows if your user status lacks administrator privileges. Ideally you should change your user account status to admin or ask computer administrator to do
it. To work around it, extract your archive somewhere else, My Documents or Downloads for instance, and then move .bmp files to brushtex folder providing administrator permission when prompted.
I click on start-sai.exe but it gives me an error!
This might also happen due to user account control issues in Windows. Right-click on start-sai.exe and choose "run as administrator". This should solve it.
After brushes installation, where do I find them?
Below brush tip settings: